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In 1995, after over a decade of CPA firm experience, I established a one-person office in
Forest Lake with a mission to provide high quality tax, financial, and accounting services – always striving to deliver value that exceeds cost. |
The business has grown steadily each year, and we now have a larger staff and nicer offices. But we have remained focused on the commitments we made in the beginning. |
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| At Wendy Rychley, Chartered, we will always: |
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Act with honesty and integrity. |
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Respect our clients’ confidentiality. |
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Have current information on tax law changes that affect our clients. |
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Be proactive and suggest strategies to improve our clients’ financial well-being. |
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Answer our clients’ questions, and promptly return phone calls and e-mails. |
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Honor our commitments for the scheduled project completion date. |
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Perform the appropriate level of service for the situation. |
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Price our services competitively, and discuss our fees openly and honestly. |
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Be available at our clients’ convenience - including evenings and Saturdays. |
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Employ professionals to work in our offices; we will not shift work to offsite subcontractors. |
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